Refund policy

# No Returns or Refunds Policy

## All Sales Are Final  
All sales are final. We do not accept returns, exchanges, or refunds once an order has been placed. This applies to all products, including unopened or sealed candy and chocolate items.

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## Why We Do Not Accept Returns  
For food safety, hygiene, and quality assurance, all sales are final. This policy helps ensure product freshness and compliance with health and safety standards.

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## Incorrect Orders  
Customers are responsible for reviewing all product details carefully before completing checkout. We are unable to offer returns or exchanges for items ordered incorrectly.

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## Incorrect Shipping Address  
Customers are responsible for entering a complete and accurate shipping address at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Orders shipped to an incorrect address are not eligible for refunds, replacements, or reshipments.

If an order is returned to sender due to an incorrect address, failed delivery, or delivery refusal, it will not be refunded. Any costs associated with re-shipping may be charged to the customer at our discretion.

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## Damaged, Defective, or Missing Items  
If your order arrives damaged, defective, missing, or incorrect, please contact customer support within 48 hours of delivery. Include your order number and clear photos of the issue.

Each case will be reviewed individually. If approved, a replacement or store credit may be issued at our discretion.

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## Order Cancellations  
Orders cannot be canceled, modified, or changed once they have been processed or shipped. Please verify all order details before completing your purchase.

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## Shipping & Service Fees  
All shipping costs and service fees are non-refundable under all circumstances.

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## Product Sourcing & Authenticity Guarantee  
All products are sourced directly from manufacturers, authorized suppliers, or official distributors. We do not sell counterfeit or used items.

Every product is guaranteed to be 100% authentic, brand new, and shipped in original supplier packaging to ensure quality, safety, and freshness.